Frequently Asked Questions
Frequently Asked Questions:
For your convenience, we also answered a few questions that may bother new clients. Check them out.
Products
Do you sell brand name pills?
Yes, we sell both Brand and Generic pills.
What does the term "generic" mean?
Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic drugs can be issued when the brand-name equivalent's patent expires. Any pharmaceutical company can obtain a right to produce it once the patent expires.
How can the cheap price of a generic medication be explained?
Generic drug manufacturers save costs on marketing and development, which reduces the price. Original manufacturers spend heavily on research, marketing, and promotion. When patents expire, competition drives down prices. The FDA enforces strict quality standards for both generic and brand-name medications.
What is the quality of generic drugs?
The quality of generic drugs matches that of brand-name drugs, with identical active ingredients, dosage, and absorption rates, even if they differ in shape or color.
Do all brand-name medications have their generic versions?
Not all brand-name medications have generic versions. Generics are only produced after a brand's patent expires, and not every manufacturer chooses to create a generic equivalent.
How can one be sure of the quality of the drugs you sell?
We only source products from reliable suppliers who provide proper documentation and meet stringent quality standards. All medications are thoroughly tested for safety and effectiveness.
Are the generic pills sold here FDA approved?
Yes, all generic pills are FDA approved.
What is the difference between Viagra, Cialis, Levitra, Soft and Regular?
| Drug Name | Time before it starts to act | How to take | Alcohol | Effect lasts |
|---|---|---|---|---|
| Viagra | 1 hour | Take with a glass of water | No | 3-4 hours |
| Viagra Soft | 15-20 minutes | Put under the tongue till it dissolves | Yes | 6 hours |
| Cialis | 30 minutes | Take with a glass of water | No | 36 hours |
| Cialis Soft | 15-20 minutes | Put under the tongue till it dissolves | Yes | 24-36 hours |
| Levitra | 10 minutes - 1 hour | Take with a glass of water | No | 12 hours |
Is there a difference between 50mg and 100mg ED tabs? What should be my starting dosage?
Start with 25mg, as this can be adjusted based on your needs. Consult your doctor for personalized advice before ordering.
Do you require a prescription before purchasing on your site?
No, we do not require a prescription, but we strongly recommend consulting your doctor before placing an order.
Shipping and Delivery
Do you ship internationally?
Yes, we ship internationally, to most countries of the world.
What shipping methods do you offer?
At the moment we offer 2 shipping options:
- Regular Airmail Delivery: Estimated delivery time is 3 - 4 weeks.
- Express Courier Delivery: Available only for customers in the USA, UK, and Australia. This trackable courier service delivers in 7 - 14 days. Tracking numbers for EMS will start working within 4 business days after the order is shipped.
Please note that Courier delivery is fully trackable via Postal Services and is currently available for USA, UK, and Australia customers only. Once your order has been shipped, you will receive an email notification confirming that your product has left our facility. From that point, your order will be delivered within 3 - 4 weeks (depending on the shipping method chosen).
Orders are shipped on business days only (Monday to Friday, excluding public holidays).
What if the order isn’t received during the delivery time?
If the order isn’t received during the delivery time we guarantee to reship the product free of charge or give your money back.
What sum do I have to pay if you reship the product?
We will reship the product free of charge. No additional charges will be placed.
Why do some orders take longer than the estimated time of delivery?
There are many reasons why your package might be delayed. Most of the delays are out of our control. Holidays, adverse weather conditions, and delays with mail processing are some of the reasons why your package might possibly be delayed. Although this is a rare occurrence and the risk of delays is small, we understand the frustration and disturbance it might cause you - which is why we do our best to update you if we foresee any delays on your shipment. We also recommend that you place your order approximately 30 days before your current supply is exhausted to help avoid any possible interruptions in your therapy.
Where are my medications coming from?
All medications are filled and shipped from fully licensed pharmacies and/or approved international fulfillment centers that meet the highest standards of safety and service. All medication orders are filled at affiliated licensed and approved Canadian pharmacies and/or certified international fulfillment centers. Through our international mail-order prescription service, we ensure that you receive reliable, safe, and affordable medications. In addition to dispensing from our Canadian dispensing pharmacy, medication orders are also filled and shipped from international fulfillment centers that are approved by the regulatory bodies from their respective countries. Medication orders are filled and shipped from approved fulfillment centers around the world including, but not limited to, Canada, Singapore, United Kingdom, New Zealand, Turkey, Mauritius, India, Australia, and the United States. The items in your order may be filled and shipped from any one of the above jurisdictions. The products are sourced from various countries including, but not limited to, Canada, United Kingdom, New Zealand, Turkey, India, Australia, and the United States. All of our affiliated fulfillment centers have been approved by the regulatory bodies from their respective countries.
What is delivery insurance?
We’re excited to provide free delivery insurance for all orders totaling $200 or more! This ensures that if any unexpected issues arise with your delivery, we’ll reship your order at no additional cost—completely free of shipping fees or extra charges.
For orders under $200, you can still enjoy the peace of mind that comes with delivery insurance for just $4.95. This small fee covers any potential delivery problems, so you never have to worry about unexpected costs.
For orders under $200, you can still enjoy the peace of mind that comes with delivery insurance for just $4.95. This small fee covers any potential delivery problems, so you never have to worry about unexpected costs.
Payments and order processing
How can I order from you?
To make an order you have to choose the product you are to purchase by clicking "Buy now" button. Then you choose the amount of pills you wish to buy and after what you have to click "Checkout". Fill in the order information required, checking all the fields, pills quantity and press on "Submit transaction" button. If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify.
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When will my credit card be charged?
As soon as you fill in the form at the checkout page and press the "Submit" button, the information is transmitted to our processing centre where it is checked and thus the credit card is charged. As soon as the payment is authorized, your order is approved and processed.
Can I cancel the order and can I get my card credited?
Please read our Refund and Order Cancellation Policies.
How do I check my order status?
After making your purchase you will get an e-mail containing tracking information for your order. This e-mail contains information about the purchase and a link to our customer support page where you can track the status of your order.
What benefits do you offer for your regular customers?
If you have already made a purchase with us, you can enjoy discounts and special offers for your following re-orders.
What payments do you accept?
We accept all the major debit and credit cards from over 190 countries, including Visa, Mastercard, American Express, Discover, JCB, Diners Club and Bitcoin.
Note: There is extra 10% discount on Bitcoin payments.
Do you have the money back guarantee?
In case of non-delivery of the product we guarantee to return the money.